Privacy & data permissions

Who handles your information

SOTAVE Student Hub administration is the operational contact. The formal data-controller details are awaiting confirmation.

For privacy enquiries, access, correction, withdrawal of permission or deletion requests: jlstone@utech.edu.jm. Include the relevant request reference; do not email your password. Requests are reviewed against applicable academic-record and legal obligations.

Information and purposes

We collect only the details you submit for the service you select: names and contact details, student IDs, programme and module information, requests, placement school and partner details, academic results and supporting documents, and shop preorder items, sizes and quantities. These are used to process that request, maintain your academic profile or respond to your programme enquiry or arrange your shop preorder and collection. Do not upload unrelated financial, health or other sensitive information.

Access and sharing

Approved staff receive access according to their role. Placement information needed for school letters may be shared with the selected school. Credit applications and evidence are limited to authorized reviewers. Shop preorder details are restricted to the master administrator. Private student files are not published in the student repository. Staff publish only approved public notices, blank forms and financing material.

Hosting and file storage use the Student Hub’s hosting services. When enabled by the administrator, email uses Resend and WhatsApp/SMS uses Twilio and their delivery networks. Authorized staff can download records for University work and remain responsible for protecting those copies.

Your choices

Submission permission covers the stated request only. Optional programme announcements use separately recorded Email, WhatsApp or SMS preferences. No optional channel is selected for you. Use a message’s preference link, reply STOP where supported for SMS, or contact the administrator to withdraw a preference. Withdrawal applies to future processing and does not undo completed processing or required record retention.

Students may browse public resources without submitting personal information. Staff sign-in uses a secure session cookie. Permission records include the purpose, notice version, date and declaration; staff-upload declarations are recorded separately from student permission.

Retention

Record-specific retention periods and disposal arrangements have not yet been supplied by the responsible organisation. Ask the privacy contact for the applicable period before submitting if this affects your decision.

Processing outside Jamaica

Hosting or messaging services may process information outside Jamaica. The administrator must confirm locations, safeguards and the applicable basis for these transfers with the responsible organisation.